Founded in 2001, Zhongshan Kwangna Import and Export Co., Ltd. is a comprehensive trading company specializing in Chinese products. Although we have our own factory, we have also established stable relationships with other factories over the years.
2. Can you customize the product with my own brand?
Yes, we provide OEM service, but we require customers to reach our MOQ. If you do not meet the MOQ, you will need to pay a deposit for the remaining labels.
3. Can I visit your factory?
Absolutely! We welcome visitors and have dedicated staff on hand to serve you and answer your questions.
4. What is the average delivery time?
For samples, the lead time is about 7-10 days. For mass production, the lead time is 45-60 days after we receive the deposit and final approval of the product. If our delivery time does not meet your deadline, please let our sales department know. We will do our best to meet your needs.
5.What payment methods do you accept? We accept 50% deposit, 50% balance; D/A, L/C, D/P, T/T, Western
Union, MoneyGram, etc. If you need a special payment method, please let us know.
6. What is the product warranty?
We guarantee the quality of materials and functions. To ensure our professional testing and production control, we also provide an after-sales service team to monitor the condition of our products, giving you peace of mind.
7.Do you guarantee safe and secure delivery of products?
Yes, we pack each of our styles with great care using custom packaging trays to ensure they are in secure packaging. For some special products, such as PLA, we use constant temperature containers, which can maintain the quality even after a long time of transportation. We use global guaranteed partners for logistics, if you have a designated partner, we can follow your instructions.
8..What type of customers do you serve?
We provide OEM, ODM, OCM and private label services to our customers.
CUSTOMIZED SERVICE
We can conduct research and development analysis according to samples or your needs, and customize high-quality products.